• PART A: WHAT is VTL?

VTL is introduced to allow fully vaccinated travellers from one country to enter into another country without quarantine, subject to COVID-19 testing and further requirements determined by the country of destination.

Singapore, from 29th November 2021.

Adults must be fully vaccinated. Unvaccinated children below 12 years old MUST be accompanied by vaccinated adults.

In the initial stage, eligible travellers entering Singapore under VTL-Land will be Singapore Citizens, Singapore Permanent Residents and holders of Singapore Long- Term Passes in Malaysia. Eligible travellers entering Malaysia under VTL-Land will be Malaysia Citizens, Malaysia Permanent Residents and holders of Malaysia Long-Term Passes in Singapore.

Yes, but they are subjected to mandatory quarantine, either at home or in quarantine station. Home quarantine can be applied through https://hso.moh.gov.my/outbreak-portal-hqa/index

VTL will allow both parties to achieve the objective of resuming land and air connectivity in a gradual, safe, systematic, and sustainable manner.

TRAVELLING BY LAND

VTL-Land allows you to enter and exit Malaysia via land safely without quarantine. Currently, VTL-Land is only via Woodlands Causeway between Bangunan Sultan Iskandar (BSI), Johor Bahru dan Woodlands Checkpoint, Singapore.

Designated VTL buses are buses that provide designated services between Malaysia and Singapore, operated by either Malaysia or Singapore bus operators.

Tickets may be purchased at:
www.causewaylink.com.my
www.transtar.travel

The boarding point is at Queen’s Street Terminal and Woodlands Temporary Bus Interchange (WTBI).

The disembarkation point is at Larkin Sentral Bus Terminal.

TRAVELLING BY AIR

  • Eligible for all nationalities in Singapore and Malaysia, but travellers must remain in Malaysia/ Singapore in the last 14 consecutive days before departing for Singapore/Malaysia.
  • Only fully vaccinated travellers will be able to travel between Malaysia and Singapore. Children less than 12 years old qualify for travel under VTL-Air without the need to show proof of vaccination. However, they must be accompanied by a VTL traveller who meets all the VTL requirements for entry into Malaysia (fully vaccinated parents or guardian)
  • All travellers must travel on non-stop designated services between Malaysia and Singapore, operated by either Malaysia or Singapore air carriers.

Designated VTL aircrafts provide non-stop designated services between Malaysia and Singapore, operated by either Malaysia or Singapore air carriers.

You can purchase the tickets from the respective airline websites. Currently, there are six airlines with VTL flights scheduled between Singapore and Malaysia. The airlines are AirAsia, Jetstar Asia, Malaysia Airlines, Malindo Air, Scoot and Singapore Airlines (SIA).
  • PART B: WHO can travel under VTL?

All travellers must be fully vaccinated and have taken a COVID-19 test two days before departure.

No. Only fully vaccinated persons can travel under VTL.

Yes. However, a person who chooses not to travel under VTL will be subjected to the quarantine regulations of Malaysia at the particular time.

Yes, but must be accompanied by a fully vaccinated parent or guardian(s). Children aged below 12 years old will qualify for travel under the VTL without the need to show proof of vaccination. The age of the child will be based on their date of birth. The child must be accompanied by a VTL traveller who meets all the VTL requirements for entry into Malaysia.

Yes, but the child must be accompanied by a fully vaccinated parent or guardian(s). Children aged below 12 years old will qualify for travel under the VTL without the need to show proof of vaccination. The age of the child will be based on their date of birth. The child must be accompanied by a VTL traveller who meets all the VTL requirements for entry into Malaysia

No, but they can still travel, subjected to mandatory quarantine either at home or in quarantine station. Home quarantine can be applied through https://hso.moh.gov.my/outbreak-portal-hqa/index

VTL-Air: Yes
VTL-Land: Yes, provided his spouse and children are holders of Malaysia Long-Term Passes
  • PART C: How to travel under VTL?

Travellers are required to register in this portal and fulfill certain processes.

  1. Download & register profile in MySejahtera App to get MySj ID
  2. Register at MySafeTravel portal: www.mysafetravel.gov.my
  3. Upload vaccine certificate onto the MySafeTravel portal. Make sure your vaccine certificate is in your MySejahtera 2 days after you uploaded in the portal.
  4. Purchase a travel insurance of RM100,000 minimum coverage for short term visitors who are travelling by air and upload the insurance policy into the portal. This will be applicable to land travel in the subsequent phase among VTL travellers who are a short-term visitor (including business and official travellers)
  5. Valid national passport or internationally recognised travel document which proves that the travellers have remained in Singapore for the last 14 consecutive days before departing for Malaysia.
  6. Has a valid visa to enter Malaysia (if required).
  7. If travelling by air, a return ticket for short term visitors (except permanent Residents of Malaysia and holders of Long-Term Passes). Return ticket for land travel is not required.
  8. Take an RT-PCR test two days before departure for air travel or a professionally administered antigen rapid test (ART)/ RT-PCR test for land travel. Upload the test result the moment you receive it.
  • PART D: MALAYSIA – SINGAPORE VTL

IMPORTANT NOTICE: Currently, only Malaysia-Singapore VTL is available. Announcements on VTL for other countries will be made in stages based on risk assessment.

In summary, a VTL traveller from Singapore can choose to travel via air or land to Malaysia. There will be designated point-to-point buses or aircrafts under the Malaysia – Singapore VTL. While all travellers must be vaccinated, there are currently different requirements for the COVID-19 test for air and land travel.

Please take note that the FAQs below only apply to VTL travellers going to Malaysia.

For travellers going to Singapore, please visit https://safetravel.ica.gov.sg/ for more information.

Additional measures in light of the emergence on Omicron variant (B.1.1.529) – i.e. effective from 8 December 2021, until further notice.

Additional tests required:

  • Professionally administered antigen rapid test (ART) done at any healthcare facilities on Day-3 and Day-5.
  • Self-administered antigen rapid test (ART) on Day-2, Day-4, and Day-6 (test result MUST be promptly reported on MySejahtera application).

The additional test requirements also applicable to Malaysian VTL travellers returning from Singapore.

DATE AND PHASES OF MALAYSIA-SINGAPORE VTL

The Malaysia – Singapore VTL will start on 29 November 2021. It is important to note that the Malaysia – Singapore VTL will be done in phases.

The initial phase of the Malaysia-Singapore VTL-Land travel is for a daily quota not exceeding 1,500 travellers, with weekly increments.

The VTL-Air between Malaysia and Singapore will start between Kuala Lumpur International Airport and Changi Airport. New entry/exit points in Malaysia and Singapore may be added subsequently upon mutual agreement.

ELIGIBILITY

Land travel :
In the initial stage, eligible travellers entering Singapore under VTL-Land will be Singapore Citizens, Singapore Permanent Residents and holders of Singapore Long- Term Passes in Malaysia. Eligible travellers entering Malaysia under VTL-Land will be Malaysia Citizens, Malaysia Permanent Residents and holders of Malaysia Long-Term Passes in Singapore.
Air travel :
Eligible travellers will be persons of all nationalities in Malaysia or Singapore who would like to travel between the two countries for all purposes of travel.

Eligible travellers into Malaysia must have completed a full regimen of a COVID-19 vaccine recognised by the Malaysia Ministry of Health. A full regimen of a COVID-19 vaccine means the traveller has received the required number of dose(s) to provide the full vaccine protection, inclusive of the time needed following the administration of the dose(s) to be protected against COVID-19.

VTL-Air: Yes
VTL-Land: Yes, provided his spouse and children are holders of Malaysia Long-Term Passes

Yes

Yes. Children aged below 12 can travel under VTL without the need to show proof of vaccination. However they still need to go through the pre-departure testing requirements. Except for children under 2 years old who are exempted from pre-departure testing.

  • Travelling to Singapore : The age of the child will be based on the calendar year.
  • Travelling to Malaysia : The age of the child will be based on their date of birth.

PRE-DEPARTURE REQUIREMENTS

The VTL is only for an individual who has remained in Singapore or any other VTL country as recognised by the Government of Malaysia, in the last 14 consecutive days before departing for Malaysia.

No

  1. Download & register profile in MySejahtera App to get MySj ID
  2. Register at MySafeTravel portal: www.mysafetravel.gov.my
  3. Upload vaccine certificate onto the MySafeTravel portal. Make sure your vaccine certificate is in your MySejahtera 2 days after you uploaded in the portal.
  4. Purchase a travel insurance of RM100,000 minimum coverage for short term visitors who are travelling by air and upload the insurance policy into the portal. This will be applicable to land travel in the subsequent phase among VTL travellers who are a short-term visitor (including business and official travellers)
  5. Valid national passport or internationally recognised travel document which proves that the travellers have remained in Singapore for the last 14 consecutive days before departing for Malaysia.
  6. Has a valid visa to enter Malaysia (if required).
  7. If travelling by air, a return ticket for short term visitors (except permanent Residents of Malaysia and holders of Long-Term Passes). Return ticket for land travel is not required.
  8. Take an RT-PCR test two days before departure for air travel or a professionally administered antigen rapid test (ART)/ RT-PCR test for land travel. Upload the test result the moment you receive it.

No. Currently, the VTL-Land are only limited to the VTL designated buses as a control mechanism. Other modes of transportation will be included in stages.

MYSEJAHTERA

MySejahtera is an application developed by the Government of Malaysia to assist in monitoring COVID-19 outbreak in the country by empowering users to assess their health risk against COVID-19. The app will display your vaccine certificate which will allow entry into premises around Malaysia.

Travellers can bring their physical pre-departure test result and vaccination certificate or register as a ‘dependent’ under someone who has MySejahtera.

First, enter the OTP you receive via SMS or email and click 'Submit'.


After that, fill in your registration details and click ‘Next’.


Then, enter your password and click 'Confirm'.


A 'Success' message will appear. Once your account is activated, you may log in and start using MySejahtera.


MySejahtera require at least 2 days to update your digital certificate in the app. However, if certificate is still not showing after 2 days kindly submit your inquiry here.

VACCINATION REQUIREMENTS

Travellers must have completed a full regimen of a COVID-19 vaccine recognised by World Health Organization (WHO). A full regimen of a COVID-19 vaccine means the traveller has received the required number of dose(s) to provide the full vaccine protection, inclusive of the time needed following the administration of the dose(s) to be protected against COVID-19. Currently, this means 14 days after the second dose of a two (2) dose vaccine or 28 days after a one (1) dose vaccine.

Malaysia will recognise travellers who have completed the full regimen of COVID-19 vaccines approved under the World Health Organization’s Emergency Use Listing or approved by a stringent regulatory authority, including those who have received different vaccine brands for their respective doses.

COVID-19 TESTS

COVID-19 tests must be conducted at centres accredited by respective MOH. For pre-departure test in Singapore, travellers may book their appointment at one of the clinics in this list https://www.moh.gov.sg/licensing-and-regulation/regulations-guidelines-and-circulars/details/list-of-covid-19-swab-providers. As a general guide, travellers who present themselves at a clinic less than 48 hours before their travel will not receive their pre- departure test result on time. Travellers are therefore strongly encouraged to allocate sufficient lead time when scheduling a test appointment. On the day of the test, travellers should bring the following documents to the clinic:
  • Identity card (for Singapore Citizens, Permanent Residents, and Long-Term Pass Holders)
  • Passport
  • Flight / bus booking details showing the departure timing
For details related to the cost and administration of the test, travellers should enquire directly with the clinic.

All travellers must undergo a COVID-19 polymerase chain reaction (PCR) test for air travel and a professionally administered Antigen Rapid Test (ART)/ PCR test for land travel within 2 days before departure from Singapore.

Children are required to undergo COVID-19 pre-departure and on-arrival tests. Only children under the age of 2 are exempted from the tests.

Travellers who have taken a pre-departure test in Singapore for overseas travel will receive a digital test result certificate. Those who are unable to receive a digital certificate can request a hardcopy certificate from the clinic instead.

Travellers should digitally authenticate their test results with the help of the clinic (if the service is available), and/or via Notarise (https://www.notarise.gov.sg/). All successfully authenticated digital result certificates will be converted into a QR code which can be used during boarding and immigration clearance overseas. Travellers who have successfully authenticated their certificates with Notarise can expect to receive their QR code via email within 15 minutes of submission.

Travellers from Singapore would need to ensure that all COVID19 test (also known as pre-departure test PDT) certificates are notarized to allow mysafetravel.gov.my to verify.

Please go to: (https://www.notarise.gov.sg/) to get your COVID19 test certificates notarized.

You may then upload results of pre-departure test (PDT) for verification at MySafeTravel portal

Travellers should bring along an electronic or physical copy of their pre-departure COVID RT-PCR test result.

You are only allowed to travel if your RT-PCR or ART result is negative.

Yes, to be eligible for VTL a recently recovered COVID-19 patient needs to undergo a professionally administered COVID-19 antigen rapid test within 2 days before departure for Malaysia at an internationally accredited or recognised laboratory, clinic, or medical facility recognised by the Singapore Ministry of Health, and be tested negative.

In addition, this individual needs to provide a letter from the healthcare provider / public health officials that clearly states the date of COVID-19 diagnosis, the end of his / her isolation period and the confirmation that he / she is fit to travel.

A health declaration is to be submitted via the MySafeTravel portal.

Yes. Upon arrival, all VTL-Air travellers must undergo a COVID-19 RT-PCR test at the BP Clinical Lab Health Screening Centre at Kuala Lumpur International Airport.

As for VTL-Land travellers, you must undergo an antigen rapid test (RT-Ag) at a designated area in Larkin Sentral Terminal. https://oat.entrypass.my/

Travellers who are tested positive, will be subjected to the existing protocol outlined by the Ministry of Health of Malaysia.

INSURANCE

Yes. VTL travellers who are short-term visitors (including business and official travellers) must purchase mandatory travel insurance with a minimum coverage of RM100,000 for COVID-19-related medical treatment and hospitalisation costs. Travellers to Malaysia must carry with them an electronic or physical copy of their insurance policy to facilitate their entry into Malaysia.

This is to ensure that short-term visitors will be able to bear the full cost of medical treatment, tests and isolation imposed on them for public health reasons, should they be suspected of being infected with COVID-19, or require medical treatment for COVID-19 while in Malaysia.

There is no specific insurance. However, the travel insurance must provide a minimum coverage of RM100,000 for COVID-19-related medical treatment and hospitalisation costs.

ARRIVAL IN MALAYSIA

For air travel:
  • Must undergo a COVID-19 RT-PCR test at the BP Clinical Lab Health Screening Centre at Kuala Lumpur International Airport
  • Travellers will be required to wait at the designated waiting area for their results. Once travellers have been notified that they have tested negative for COVID-19, they can proceed to immigration
For land travel:
  • Upon arrival in Malaysia, VTL-Land travellers must undergo an antigen rapid test (RT-Ag) at a designated area in Larkin Sentral Terminal. https://oat.entrypass.my/

At immigration, VTL travellers who are travelling from Singapore must present to the immigration officer:
  • A valid national passport or internationally recognised travel document which proves that the traveller has remained in Singapore for the last 14 consecutive days before departing for Malaysia;
  • A valid visa (for visa-required travellers);
  • Boarding pass; and
  • Return ticket (for VTL-Air) except for Permanent Residents of Malaysia and holders of Long-Term Passes.
To enter premises that require proof of vaccination:
  • Vaccination certificate in MySejahtera application
Upon arrival, VTL travellers from Singapore must present all data in the MySejahtera app should he/she test positive for COVID-19 while in Malaysia.
If you are tested positive of COVID-19 upon arrival, please update your health status daily on the MySejahtera app.
  • PART E: VTL by Air
  • ELIGIBLE TRAVELLERS

    Children aged below 12 years will qualify for travel under the VTL without the need to show proof of vaccination. The age of the child will be based on their date of birth. The child must be accompanied by a VTL traveller who meets all the VTL requirements for entry into Malaysia

    Children aged 12 years and above will need to show proof of vaccination

    Persons who are medically unfit to be vaccinated are not allowed to travel under the VTL.

    Unvaccinated short-term visitors will not be allowed to travel to Malaysia.

    Those who were infected with COVID-19 before, are permitted to travel under VTL after completing the treatment or have fully recovered and are asymptomatic. Travellers need to provide proof of latest Real-Time Reverse Transcription Polymerase Chain Reaction (RT-PCR) COVID-19 test results (with CT-value) and a letter from the healthcare provider/ public health officials that clearly states the end of isolation period (e.g. discharge note, release order, etc).

    DESIGNATED FLIGHT SERVICES

    Any VTL flights provided by MAB, AirAsia, Malindo, Singapore Airlines, Jetstar and Scoot

    They should approach their airline for assistance.

    Malindo Air: Travellers should rebook to the designated VTL flight. There is a change fee of RM200. Fare difference also applies based on flight availability.

    MAB: Travellers need to approach/contact their airline call centre for assistance to be re-accommodated to VTL flights

    AirAsia: Travellers will be sent a reminder that they will need to comply with all VTL requirements. If said travellers decide not to fly then they will be granted a credit account for payment made for the original booking.

    Yes, except for Permanent Residents of Malaysia and holders of Long-Term Passes. They need to present it to airline staff during check-in at Changi Airport. Failure to do so may result in the travellers being denied boarding.

    Transit passengers from domestic airports in Malaysia are allowed to travel on VTL flights to Singapore. However, international transfer/ transit passengers will not be allowed on these designated VTL flights.

    Travellers must show proof of accommodation except for Malaysian citizens, Permanent Residents of Malaysia, holders of Long-Term Passes and daily trippers.

    VACCINATED TRAVEL LANE (VTL) APPLICATION

    No. Travellers do not need to apply for MTP. Entry facilities for VTL will be processed upon arrival.

    PRE-DEPARTURE REQUIREMENTS IN SINGAPORE

    If the scheduled day of departure of the traveller’s flight to Malaysia is D (e.g. 29 November 2021), the traveller must have only travelled to Malaysia and/or Singapore from D-14 to D (i.e. 15 November to 29 November 2021, if D is 29 November 2021).

    No, the VTL is only for travel between Malaysia and Singapore.

    Only Real-Time Reverse Transcription Polymerase Chain Reaction (RT-PCR) test that is taken at an internationally accredited or recognised laboratory, clinic, or medical facility recognised by the Singapore Ministry of Health or the Ministry of Health of Malaysia is accepted.

    Travellers, except those aged 2 and below based on the calendar year (i.e. in the year 2021, those who are born in or after 2019), must undergo a COVID-19 Real-Time Reverse Transcription Polymerase Chain Reaction (RT-PCR) test within 2 days before departure for Malaysia.

    If the pre-departure test is taken on 1 December 2021, it will be valid for departure up to 3 December 2021, 2359 hours.

    Upon check-in at Changi airport, travellers are required to show proof of on-arrival COVID-19 RT-PCR registration and payment to airline staff. Failure to do so may result in the travellers being denied boarding.

    If travellers have any difficulties registering for on-arrival COVID-19 RT-PCR test, they can contact the BP Clinical Lab Health Screening Centre at KLIA general line number at: +60147211689

    This is to ensure that short-term visitors will be able to bear the full cost of medical treatment, tests and quarantine imposed on them for public health reasons, should they be suspected of being infected with COVID-19, or require medical treatment for COVID-19 while in Malaysia. Those who test positive for COVID-19 typically receive care in private hospitals.

    Visitors must purchase travel insurance for the entire duration of their stay in Malaysia, with a minimum coverage of RM100,000 for COVID-19-related medical treatment and hospitalisation costs, prior to travelling to Malaysia. Should their COVID-19 treatment cost go beyond RM100,000 visitors will have to pay for the excess.

    1. For a list of general insurance companies in Malaysia and travel insurance coverage offered, please visit: https://piam.org.my/member-companies/
    2. AirAsia also offers travel insurance for VTL
      • Travelling to Singapore:
        • AirAsia passengers can book the policy at https://airasia.tuneprotect.com/malaysia/en/.
        • Non-AirAsia passengers can't book this for now (this is still work in progress).
      • Travelling to Malaysia:
        • AirAsia passengers can book the policy at https://airasia.tuneprotect.com/malaysia/en/covidtravelpass/.
        • Non-AirAsia passengers can book the policy at https://www.tuneprotect.com/products/covidtravelpassplus/.

    Purchase of travel insurance is a condition of the VTL. Non-compliance with any of the conditions of the VTL may result in refusal of entry into Malaysia.

    Yes. All visitors to Malaysia must download the MySejahtera app prior to their departure for Malaysia. Upon arrival, visitors must activate and use the app for the duration of their stay in Malaysia.

    Children aged below 12 years old who are travelling with their parents/legal guardians can be registered as dependents of the parents/legal guardians in the MySejahtera app.

    More information regarding MySejahtera app can be refer at: https://mysejahtera.malaysia.gov.my/intro_en/

    ARRIVAL IN MALAYSIA

    If travellers refuse to undergo the on-arrival COVID-19 PCR test, they may be refused entry into Malaysia. In such an event, travellers may also be liable for all costs incurred for their repatriation, including custody and maintenance pending repatriation.

    Travellers need to undergo a risk assessment by a medical officer (private health facilities). Based on the assessment done, COVID-19 positive travellers will be required to isolate in a private low risk quarantine and treatment centre or will be referred to a private hospital for further management and monitoring. All costs incurred will be borne by the travellers.

    No. The results of the on-arrival COVID-19 RT-PCR test will likely be available within 1-3 hours. Travellers will be required to wait at the designated waiting area for their results. Once travellers have been notified that they have tested negative for COVID-19, they can proceed to immigration.

    RETURN/ONWARDS TRAVEL

    Yes except for transit and transfer travellers.

    No.

    It depends on the requirements of destination countries.

  • PART F: TRAVELLER’S CHECKLIST
  • VTL-Land VTL-Air
    VTL online submission / /
    Flight boarding pass/bus ticket / /
    Pre-departure professionally administered ART/ PCR test result / /
    (RT-PCR Only)
    Travel / Medical Insurance / /
    COVID-19 vaccination certificate / /
    MySejahtera application on the phone / /
    Arrive at the airport/ boarding point at least 2 hours earlier / /
    Passports & Identity Card / /
    Copy of long-term pass (if applicable) / /
  • PART G: GUIDELINES
  • GENERAL

    Please refer to the table below.

    Special/accented character (non-exhaustive) What to replace the character with
    Hyphens or commas e.g. – or , Spacing
    All other punctuation e.g. [email protected]#$%^&*()/’ Do not key in anything
    á, à, â, ä, å a
    è, é, ê, ë e
    ì, í, î, ï i
    ò, ó, õ, ö o
    ù, ú, û u
    β ss
    ø oe
    ü ue

    VACCINATION

    Please scroll to right if you are using mobile
    Country in which proof of vaccination was issued Accepted proof of vaccination How to verify certificate on the portal?
    Singapore Singapore Vaccination certificates. 1 QR code
    Extract (i.e., crop and upload) or scan QR code
    Malaysia Digital Certificate for COVID-19 Vaccination downloaded or shown on the MySejahtera app. 2 QR codes, one for each dose
    Extract (i.e., crop and upload) or scan final dose QR Code
    Do not upload 1 PDF file that contains 2 QR Codes.
    Australia International COVID-19 Vaccination Certificate (QR code in ICAO Visible Digital Seal for Non-Constrained Environments (VDS-NC) format) 1 QR Code
    Extract (i.e., crop and upload) or scan QR code
    Canada SMART Health Cards (SHC) issued by any Canadian province. 1 QR Code
    Extract (i.e., crop and upload) or scan QR code
    EU EU Digital COVID Certificate (EU DCC) issued by any EU country. One certificate, showing the final dose in the series (i.e. 1/1 or 2/2). 2 QR codes, one for each dose
    Extract (i.e., crop and upload) or scan final dose QR Code
    Do not upload file that contains 2 QR Codes.
    India International Travel Certificate in the Digital Infrastructure for Vaccination Open Credentialing (DIVOC) standard, available on the Co-WIN platform. 1 QR code
    Extract (i.e., crop and upload) or scan QR code
    Please ensure that your certificate is the International certificate. The domestic certificate is not approved for travel purposes.
    Republic of Korea Static vaccination certificate QR code on the COOV app. 1 QR code
    Extract (i.e., crop and upload) or scan QR code
    United Kingdom National Health Service (“NHS”) COVID Pass of vaccination. 1 QR code
    Extract (i.e., crop and upload) or scan final QR code of final dose
    Do not upload file that contains 2 QR Codes.

    You are highly encouraged to self-verify your vaccination certificate before making an application. By self-verifying, you can ensure that all details are correct prior to submission.

    Please scroll to right if you are using mobile
    Country in which proof of vaccination was issued Self-verifiable proof of vaccination Available self-verification tool
    Singapore Singapore Vaccination HealthCerts issued via the Notarise portal - (https://www.notarise.gov.sg/). Verify.gov.sg or regular QR code scanner on your mobile device
    Malaysia Digital Certificate for COVID-19 Vaccination downloaded or shown on the MySejahtera app. Android Mobile App:Vaccine Certificate Verifier
    iOS Mobile App:Vaccine Certificate Verifier
    Australia International COVID-19 Vaccination Certificate (QR code in ICAO Visible Digital Seal for Non-Constrained Environments (VDS-NC) format) issued by any VTL country/region. Android Mobile App:VDS-NC Checker
    iOS Mobile App:VDS-NC Checker
    Canada SMART Health Cards (SHC) issued by any Canadian province. iOS Mobile App:SMART Health Card Verifier
    Android Mobile App: SMART Health Card Verifier
    EU EU Digital COVID Certificate (EU DCC) issued by any. One certificate, showing the final dose in the series (i.e. 1/1 or 2/2). Web App:DCC Checker
    Android Mobile App: COVID Certificate Check
    iOS Mobile App: COVID Certificate Check
    India International Travel Certificate in the Digital Infrastructure for Vaccination Open Credentialing (DIVOC) standard, available on the Co-WIN platform. Co-Win website
    Republic of Korea Static vaccination certificate QR code on the COOV app. KDCA website
    United Kingdom National Health Service (“NHS”) COVID Pass of vaccination. Web App:DCC Checker
    Android Mobile App: COVID Certificate Check
    iOS Mobile App: COVID Certificate Check

    1. Not an accepted proof of vaccination.
    2. Number of QR codes uploaded does not meet the criteria mentioned, or wrong method of QR code upload.
    3. Traveller is not fully vaccinated yet.
    4. Traveller’s particulars do not match with particulars in the vaccination certificate. This includes
      • Name
      • Date of birth
      • ID / Passport number
      Where possible, please contact your issuer to re-issue your certificate with your full name as it appears on your travel documentation.
    5. Days interval between doses is less than the requirement.
    6. The QR code has been tampered with.

    PRE-DEPARTURE TEST (PDT)

    Travellers who have taken a COVID-19 Polymerase Chain Reaction Test (“PCR test”) in Singapore for overseas travel will receive a digital test result certificate. Those who are unable to receive a digital certificate or have taken a COVID-19 test that is not a PCR test can request a hardcopy certificate from the clinic instead.

    Travellers should digitally authenticate their test results with the help of the clinic (if the service is available), and/or via Notarise (https://www.notarise.gov.sg/). All successfully authenticated digital result certificates will be converted into a QR code which can be used during boarding and immigration clearance overseas. Travellers who have successfully authenticated their certificates with Notarise can expect to receive their QR code via email within 15 minutes of submission.

    Travellers from Singapore would need to ensure that all COVID19 test (also known as pre-departure test PDT) certificates are notarized to allow mysafetravel.gov.my to verify.

    Please go to: https://www.notarise.gov.sg/ to get your COVID19 test certificates notarized.

    1. Not an accepted proof of a negative COVID19 screening test / Pre-departure test.
    2. Wrong method of QR code upload.
    3. Traveller’s particulars do not match with particulars in the COVID19 test / Pre-departure test certificate. This includes
      • Name
      • Date of birth
      • ID / Passport Number
      • Where possible, please contact your issuer to re-issue your certificate with your full name as it appears on your travel documentation.
    4. The QR code has been tampered with.